Quality Policy

GENERAL FOREST TREE SURGEON PTY LTD, is a wholly Australia owned company with one director whose aim is to ensure total customer satisfaction providing TREE MANAGEMENT SERVICES, TREE SURGERY, TREE PRUNING, FELLING, FERTILIZING, GENERAL LAND CLEARING AND SUPPLY OF MULCH FOR GOVERNMENTS, LOCAL COUNCILS, COMMERCIAL, INDUSTRIAL AND DOMESTIC PROJECTS.

We ensure our clients enjoy high quality work with minimum delays.

Our objective is to manage the growth of our client base in a manner that shall maintain stability with our existing customers and allow development of our new clients.

Management shall require all personnel to be actively engaged in the development of our "Quality System" and work towards improved quality especially in understanding and meeting customer expectations.

The success of this quality system with GENERAL FOREST TREE SURGEON PTY LTD shall be assured by management and their total commitment of complete implementation to all personnel in accordance with AUSTRALIAN STANDARD AS/NZS ISO9002.

The quality manual of GENERAL FOREST TREE SURGEON PTY LTD shall outline the requirements of both the company and its customers. Once these requirements are identified, it shall be our company's policy to maintain control.

This manual is written procedure for "Quality Assurance" which shall provide prompt detection of administration and system defects.